An injection of investment, improvements and energy on the ground, combined with competitive pricing, has increased occupancy and activity at Runaway Bay Marina, making it more desirable for passionate boaties and seafarers than ever before.
Established in 1979 in its idyllic location at the southern end of the Gold Coast Broadwater, this iconic marine haven has been rejuvenated with over half a million dollars in management expenditure over the last 12 months, and more expected to come.
“It’s an investment that’s paying off,” says Operations Manager Michael Grundy, who has witnessed over 17 years of the extensive history of the marina. “We’ve completed a lot of improvements on the ground. Locals and customers are noticing the changes. It’s bustling. We’ve seen an increase in the occupancy in marina berths and dry storage. Activity in general around the yard has increased significantly.
“We’re receiving very positive and genuine feedback. Our customers are coming in and saying how impressed they are, and how the activity and service reminds them of this place in its much earlier ‘hey-day’.”
The investment shows a commitment to the ongoing legacy of the local business, with the extensive rejuvenation process rolling out in stages. “To date, we have resurfaced the carpark and concreted much of the dry storage area. We have refreshed signage, purchased a forklift and sweeper. There’s been lots of fresh coats of paint, general repairs and maintenance taking place,” says Michael. “And there’s a lot more in the pipeline.”
Apart from the physical change, there is a palpable new energy also in play. “With the change, we’re enjoying a new energy amongst our team. They are motivated by the customers’ feedback, and driven to be the best at what we do,” says Michael. “This is complemented by new team members, including a dedicated customer service presence in the front office. Natalina has a vibrant and outgoing personality, and looks forward to greeting you over the phone or onsite. She’s one of the many passionate members of our team that goes above and beyond to care for our customers.”
Experience the new energy and increased activity of Runaway Bay Marina for yourself. Phone Natalina on (07) 5577 1400 or email her at info@runawaybaymarina.com.au; or chat with one of our other friendly and helpful team members onsite today for a competitive quote for your boat storage or shipyard services.
(May-Aug2017)
